Customer Support 

New Customers  

Some new software allows us to speed up getting a quotation to you, it is also able to take online payments to make it easier and more convenient to get your job into production. 

We do ask that all customers pay either a 50% on large orders or a full payment for small orders, this is so we know your job is a confirmed order and we can book in the time for the artwork, purchase materials and start parts of the manufacturing for your order. 

Normally we aim to have your graphics manufactured within 7 working days from confirmation of order, off site installations will take longer to get booked in. 

Signage
Support

Existing Customer Ongoing Signage Care 

When we make something for you a manufacturing layout of your artwork is produced, we work from this file to create the final products for you.  

We store this artwork layout along with manufacturing information files for all of our customers and have held all these files for over 10 years.

Many customers have returned to us after years and had repeat orders without the need to complete or pay out for more artwork. 

Conveniently we can just replace small section of text with the same size, colour and type as the original rather than having to replace everything making it cheaper to keep you signs looking great.

So for accident repair, repeat orders, part repairs we hold the materials and artwork to support your signage maintenance. 

Repair of your Existing Signage  

It can be cost effective to repair you existing sign rather than replace with a new one.

Some sign types ie. pavement boards, tray signs and aluminium boards can be recovered with new graphics, some banners can have dates altered so they can be used again. 

We can copy existing artwork so we can replicate it, and remake it to rejuvenate tired looking signage, without having to pay out for completely new signs. 

©2018 BY 123 SIGN SHOP

Old Brighton Road, Lewes, East Sussex BN7 3JL, UK